Privacy Policy

This Privacy Policy describes a user's privacy rights regarding our collection, use, storage, sharing and protection of personal information. It applies to the TC-Cambridge Conferences website and all related sites, applications, services, and tools regardless of how they are accessed or used.

Click on any of the links below to go straight to one of the following sections.

  1. User privacy rights
  2. About TC-Cambridge Conferences
  3. Scope and consent
  4. Collection of personal information
  5. How we collect personal information
  6. How we use collected information
  7. Protection and storage of personal information
  8.  Marketing
  9. The use of cookies and similar technologies
  10. Customer consent

About TC-Cambridge Conferences

TC-Cambridge Conferences is a commercial company that facilitates the exchange of value between individuals and organizations on a timely and consistent basis.

This privacy policy will explain how our organization uses the personal data we collect from our customers and related partners when they use our website or subscribe to any of our products and services.

Scope and consent

As a Customer, you accept this Privacy Policy when you sign up for, access, or use our products, services, content, features, technologies or functions offered on our website and all related sites, applications, and services (collectively referred to as “TC-Cambridge Conferences Services”).

This Privacy Policy is intended to govern the use of TC-Cambridge Conferences Services by users (including, without limitation those who use these TC-Cambridge Conferences Services in the daily course of their trade, practice, or business) unless otherwise agreed through contract. Users reserve the right to exercise their data protection right as listed under the Customer Data Protection Rights.

Collection of personal information

We collect Personally Identifiable Information (PII), otherwise known as Personal Information or Personal Data. They include Name, email address, phone number, contact address, limited financial information, location data, device data, etc.

How we collect personal information

Customers’ data is collected electronically when they visit our website and register to use any of our services. This is collected electronically with exchanges between your system (Computer, Server, Mobile Device) or service provider’s system and our system.

We collect Customers’ data manually when they complete our product and services registration forms in registering to use any of our services. Similar data are also collected when customers or visitors visit our physical locations for inquiries or business relationships.

We collect information from or about customers from other sources, such as through your contact with us, including our Customer Support interfaces – email, portal, phone calls, social media, and other communication channels; Customer support teams, Customer response to surveys, Training programs, Corporate Social Responsibility events, Promotional events, and interactions with members of the TC-Conference team or other companies (subject to their privacy policies and applicable law).

We may also obtain information about you from third parties such as identity verification services.

How we use collected information

We collect personal information to provide users of our services with a secure, smooth, efficient, and customized experience. Furthermore, the information collected may also be used to provide TC-Cambridge Conferences and customer support; process transactions and send notices about your transactions; verify your identity, including during account creation and password reset processes; resolve disputes, collect fees, and troubleshoot problems; manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities; detect, prevent or remediate violations of policies or applicable user agreements.

We also collect personal information to improve Services by customizing your user experience; to measure the performance of Interswitch Services and improve their content and layout; manage and protect our information technology infrastructure; provide targeted marketing and advertising, provide service update notices, and deliver promotional offers based on your communication preferences; contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging; perform creditworthiness and solvency checks, and compare information for accuracy and verify it with third parties.

Additionally, we may contact you via electronic means to notify you regarding your account, troubleshoot problems with your account, resolve a dispute, collect fees or monies owed, poll your opinions through surveys or questionnaires, or as otherwise necessary to service your account. Furthermore, we may contact you to offer coupons, discounts, and promotions, and inform you about TC-Conference Services or affiliated services.

Finally, we may contact you as necessary to enforce our policies, applicable law, or any agreement we may have with you. When contacting you via phone, to reach you as efficiently as possible we may use, and you consent to receive, auto dialed or prerecorded calls and text messages. Where applicable and permitted by law, you may decline to receive certain communications.

Protection and storage of personal information

We store and process your personal information on our servers where our facilities are located. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration.

Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. We have also taken additional measures by ensuring our system complies with industry information security standards.


We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine customers’ information with information collected from other companies and use it to improve and personalize TC-Conference Services, content, and advertising.

We have also included the opportunity for customers who had initially subscribed to receive notifications or information about their activities in relation to the use of TC-Conference’s service to unsubscribe or request to be removed from applicable databases.

The use of cookies and similar technologies

When Customers access our websites or use TC-Cambridge Conferences Services, we may place small data files on your computer or other devices. These data files may be cookies, pixel tags, “Flash cookies,” or other local storage provided by your browser or associated applications (collectively referred to as “Cookies”). These technologies are used to recognize users as customers; customize TC-Cambridge Conferences Services, content, and advertising; measure promotional effectiveness; help ensure that account security is not compromised; mitigate risk and prevent fraud, and promote trust and safety across TC-Cambridge Conferences Services and related sites.

Users can freely decline our Cookies if the web browser or browser add-on permits unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, declining our Cookies may interfere with users’ use of our websites and TC-Conference Services.

Customer consent

Please refer to the end of this notice for providing your consent. Your consent to personal data collection and processing may be revoked by notifying us via our contact page. For users below the age of 13, the consent should be provided by the holder of parental responsibility of the child.

Please note, in case you choose to not provide us with the consent or withdraw the consent at any given point in time, we shall not be able to provide the services as detailed in section 2.2 of this notice.